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Store Hours

425 S Main St
Canyonville, Oregon
(541) 839-6688

Tues-Sat 10:30-5:30
Bead Mecca Terms & Conditions
It is the goal of Bead Mecca to offer an enjoyable shopping experience. Please read about our terms and conditions for using this website prior to ordering so that you will understand our policies and procedures. Should you have any questions don't hesitate to contact us.
How to Order
Ordering from Bead Mecca is easy! Our shopping cart allows you to purchase multiple items at one time. No more clicking in and out of every page. Simply browse the catalog and select the items you would like to purchase, enter the quantity desired in the box below the product and when you are finished with your selections scroll to the top or the bottom of that page and click the add all button. If you only want one item you may click the add button located below the product after you enter the quantity you would like for that item. Once you are satisfied with your order click the 'view cart' button at the top right side of the website and you will be able to make changes or proceed to our secure check-out. Follow the prompts to finish the transaction.

Payment Options
Bead Mecca offers several payment options for your convenience. We accept Visa, MasterCard, American Express and Discover cards. Orders placed with a credit card are shipped immediately upon card approval. We also accept Paypal and have available the option to mail your payment (check or money order) to us. Paying with a check or money order will delay your order by 7-10 days. We do not offer COD as a payment option.

Security
We have made every effort to provide a secure shopping experience. Bead Mecca is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

Bead Bucks
Bead bucks are our frequent buyer rewards. Earn bead bucks with every cumulative hundred dollars spent at Bead Mecca. With every hundred dollars you spend we issue you a ten dollar coupon to be redeemed upon your next visit to Bead Mecca. To track your bead bucks you must login to your account. Once you have reached the one hundred dollar mark you may redeem your bead bucks on your next order when you checkout. Bead Bucks are our gift to you and are not transferable. Bead bucks are not issued during sales or for closeout or discounted merchandise. Bead Bucks that are redeemed during a sale will be taken off prior to the discount.

Gift Certificates Gift
Certificates may be purchased or redeemed at any time. To Purchase a gift certificate click the gift certificate button in the 'Shop for Beads' Navigation box on the left side of the website. Select the amount you would like to purchase and follow the prompts for completing payment. To redeem a gift certificate shop for beads and upon check-out use the redemption code that was emailed with your gift certificate to receive credit.

Discounts
Bead Mecca offers volume pricing on many of the items we sell. If you are a designer and have a valid resale permit or business credentials you may qualify for our 20% designer discount. The designer discount will give you a percentage off your order total at check-out, but may not be combined with other offers and does not qualify for bead bucks. To request your designer discount use the contact us form.

Returns
It is our goal that you are 100% satisfied with your order. We realize that there will be times you receive your merchandise and it does not meet your expectations. Returns are accepted on unopened and unused products in their original packaging. We offer a full refund for the first 30 days from the time your order was shipped. After 30 days we give a 100% merchandise credit or a 80% refund. We charge a 20% restock fee that covers our cost of processing the order and by that time we have already reordered the merchandise. We do not refund shipping fees.

Defective Merchandise
In the event the merchandise is defective we will replace the item along with instructions for disposal or return of the defective item. If we are out of stock we will refund your money.

Mis-shipped Merchandise
Occasionally we make a mistake while pulling an order. If we send you the wrong item we will replace the item with the correct stock and pay the shipping for that item as well as the return shipping for the incorrect item.

Canceling Orders
You have the right to cancel your order if the order has not been shipped. If the order has shipped and you wish to cancel we will refund your money upon return of the merchandise in it's original packaging, less the shipping fees.

Back-orders
We do not automatically back-order out of stock items. We try to keep all items in stock, but with over 10,000 products we occasionally run out of an item or are unable to restock due to manufacturer outages. We will try to inform you once an out of stock item is back in stock, but there are times we may not be able to due to the high volume of orders.

Special Orders
We do not accept special orders. We welcome your requests for new merchandise, but make no promises that we will be able to find or supply you with the items you request.

Shipping Options
We ship with the USPS

Domestic Orders
Free First Class Shipping on all orders within the continent United States. Delivery time is not guaranteed and may take as much as 10 days to receive the order. A two dollar handling fee will be charged to orders under twenty five dollars

Priority Mail is available for a flat rate of five dollars on all US orders. Priority mail is 2-3 day delivery - not guaranteed.

Express Shipping is available for a flat rate of twenty dollars is received in 2 days guaranteed. Our post office does not offer overnight shipping. Express orders must be received by 12:00 noon to be shipped same day.

International Shipping
International orders under 13 ounces are shipped via International First Class mail for a flat rate of Nine Dollars U.S., for orders over 13 ounces and up to four pounds global priority is available for a flat rate of twenty four dollars. Customs fees, duty and brokerage fees are the responsibility of the customer. In the event of a refused shipment the customer will pay return shipping as well as a 20% restock fee. Shipping charges are not refundable. In the event the order weighs more than 4 pounds actual shipping charges will added to the order. If global priority is not available we reserve the right to refuse the order or add additional shipping fees to cover the cost of air parcel post.

Product descriptions
We make every effort to accurately describe the merchandise. To view product details click the image of the item you are interested in and it will take you to a more detailed image that has the product size and description, as well as suggestions for related items. There are times the color will look slightly different due to the settings on your monitor.

Privacy Policy
We take your privacy seriously! It is our pledge to you, our customer, to only use your personal information to complete your order. We do not share your personal information with outside parties.
You can sign up on our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not shared and will only be used for the purpose stated at the time you register your email address with us. We will always include an opt-out option at the end of each email.
We use non-identifying information to better design our website and to share with our purchasing agents. For example, we may tell our purchaser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. The information would be used solely for the purpose of fulfilling the needs and desires of our customers. If we know what beads you?re interested in we will be better able to provide those products.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information
You can view or change your personal information by locating the ?login? button located at the top right side of every page. Once you have logged into your account you will be able to update your personal information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-888-66BEADS or use our contact form and we will respond to your inquiry via email.

 
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